- 10026A 100 Avenue Grande Prairie, Alberta
- office@grandeprairiememorials.com
- 780-832-8490
$178.00
| Dimensions | 0.4 × 0.39 × 0.35 in |
|---|---|
| CU INCH | |
| Material | |
| Opening | |
| Comes With |
We offer FREE Canada-Wide Ground Shipping for orders over $300. If you require your product quicker, you can request Express at a flat rate of additional $25.00.
Please note that Express is NOT available for Personalized items. Personalization requires up to 2 business days to process and dispatch.
Once your order is prepared for shipping, you will receive an email containing the tracking information for your shipment.
Grande Prairie Memorials will accept an unused item in its original packaging which has not been in contact with cremated remains (within 14 days of purchase).
We DO NOT offer returns on personalized items.
You can expect your refund within 3-5 business days of us receiving your returned product. This allows for us to inspect the returned item(s) and process your return payment.
If your return is a result of our error or defective product, we will refund the cost of the merchandise and all original shipping charges (if applicable).
If you are returning a cremation urn and we determine that it has been used (where you have placed Cremated Remains) or is missing packaging accessories, you will NOT be eligible for a refund. Please contact us via email at office@grandeprairiememorials.com BEFORE you place any Cremated Remains in the urn.
You can expect your refund within 3-5 business days of us receiving your returned product. This allows for us to inspect the returned item(s) and process your return payment.
Grande Prairie Memorials will refund the original shipping cost (if applicable) on unused or defective items. We will not refund any shipping costs associated with returning the item to us. We do not provide return shipping labels.
Grande Prairie Memorials will generally ship your order within approximately 5 business days. Transit time varies from 1-12 business days, depending on your location. If you require an item faster, you may request Express Delivery Service which takes between 3-5 business days to arrive. *We do not offer Express shipping on Personalized items.
We will provide you with a Tracking number by email once your order has shipped.
Grande Prairie Memorials will ship to all Canadian addresses using a Shipping Ground Service. We are unable to ship to PO Boxes, therefore require a physical address. We are unable to ship outside of Canada.
The general rule is that the weight in Pounds (lbs) before cremation equals Cubic Inches in ashes.
For example:
If the weight was 60-225 lbs = Adult Urn (up to 225 cubic inches)
If the weight was 30-60 lbs = Medium/Child Urn (up to 60 cubic inches)
For dividing remains or small mementos = Keepsake/Tealight Urn (up to 30 cubic inches)
If the urn is a classic shape such as a Divine Flying Doves Urn, the top lid is threaded and can simply be turned to the left to open.
For more specialized urns such as the LoveUrns Wings of Hope or LoveHeart; the opening is at the bottom of the urn. There is a black felt circle; remove the gold logo sticker and you'll see a line. Insert a quarter or other straight edge tool into the line and twist to the left to unscrew the threaded bottom.
Urns are designed to be easy to fill. Typically, cremated remains are returned in a temporary container provided by the cremation service. To transfer the remains, we suggest placing an empty bag inside the urn, gently pouring the contents of the temporary container into the bag, and securing it with a zip tie or similar closure.
